Hey all... here is my dellima... i had to format my hard drive and reinstall windows xp pro... i have a dell dimension 8300 its about 2 years old but still an awesome compy for what i do with it haha... anyhoo i got all the drivers loaded up except in device manager it has that nasty old exclamation point next to the USB Controller... which means none of my USB ports want to work. I have installed the Promise SATA drivers cuz according to the dell support site, they would make the USB stuff work but it didnt does anyone really know what i need to install...

This post has been edited by microscopic^earthling: Jul 6 2005, 04:39 AM

I would suggest three things that i usually try when drivers dont seem to work.
1. Get the full set of motherboard drivers not necessarily from the dell site either and install those thet certainly would not hurt.
2. Uninstall the actuall device then reboot and try the driver install again maybe it was a corupt first install or sumthing is stopping the drivers from working properly (looking at the properties on the usb device and then checking the code on the microsoft might help)
3. Last resort is to acquire a device specifications program of the internet which is usually free which will tell you indepth about the vendor manufacturer model number and various details about the USB without actually opening up your computer and from this search the internet for that specific model / vendor/ manufacturer driver.

Hope you get it sorted. Good Luck.

I seem to have the same problem, the only thing is that my compaq presario has 2 USB 2.0 ports on the front, but when I insert a thumb drive, it says "high speed device plugged into non high speed port" this happens on my win xp sp1. on sp2 it is fine though. are you sure you have sp2, cause it usually solves the problem.

hi,
you needed to download the update from the microsoft named : Q312370_WXP_SP1_x86_ENU.exe , to resolve the problem of usb. alternatively if you are using plain xp it is highly recommonded that you should download the SP1 and SP2 of windows xp.
if you are planning for these two u will not need the usb driver fix that i've said.
you can also slipstream your xp with the SP1 and SP2 and remove the problem permanantly,for slipstreaming (integrating Sp1 and then SP2 in the plain xp) you can use nlite, or bart's pebuilder software.or you can do it by the inbuilt utility of xp also , that is in the DOS command.
also check the motherboard inf driver has been installed or not.

Just in case nothing of this works, check the BIOS settings! Sometimes USB-support is disabled in the BIOS for security reasons. Ok, you seem to have used USB before and BIOS setttings should not have changed alone, but who knows, just check it if nothing else works, I've had this before on a friend's computer.

GreetingZ

i,
you needed to download the update from the microsoft named : Q312370_WXP_SP1_x86_ENU.exe , to resolve the problem of usb. alternatively if you are using plain xp it is highly recommonded that you should download the SP1 and SP2 of windows xp.
if you are planning for these two u will not need the usb driver fix that i've said.
you can also slipstream your xp with the SP1 and SP2 and remove the problem permanantly,for slipstreaming (integrating Sp1 and then SP2 in the plain xp) you can use nlite, or bart's pebuilder software.or you can do it by the inbuilt utility of xp also , that is in the DOS command.
also check the motherboard inf driver has been installed or not.