OK, I'm running Windows XP and my iPod is not detected when I plug it in. The only things that I could guess are wrong are that I recently had a trojan, known as BackDoor-AWI and that my router flaked out and I have no internet on the computer in question now. I'm not sure what happened, but for some reason, McAfee is telling me that it's all screwed up on startup. So it's not even running anymore. My computer does recognize USB keys, but will not see my iPod for some reason. Any ideas?

You should really fix these issues first.

But on solving the iPod issue, remove the iTunes software and iPod drivers, make sure the iPod isn't connected. Restart the computer and reinstall the software again.

Might be a good idea to restart the computer, even though XP doesn't really require the need to restart, it's probably a good idea, just to make sure everything registers correctly.

When you log in, load up iTunes (wait till it's fully opened and not in a busy state), then connect your iPod, Windows XP should detect the new device being connected, are you running it through a hub? Try running it directly from the USB 2.0 controllers directly off the computer to ensure that it's not a power deficiency problem. Also if possible, remove some USB devices that aren't needed.

If XP detects the iPod it should state it found an iPod and is installing the new hardware, once it says it's ready, iTunes should automatically detect it too. If not there might be a method of getting iTunes to search for it, unfortunately I'm not sure about those steps as I haven't got iTunes on here to test, although I did have problems with it detecting the iPod and eventually got around it, also had to make it work for 2 different iPods which was a similar roller coaster.

If it's still not working, then I suggest fixing the other issues you have with your computer.


Cheers,


MC

I also know there is a IPOD service that runs in the backgound. Maybe you turned it off accidently?
There are two ways to access the services:
1. click start>run
type msconfig
click services tab
then make sure that service is running

2. click control panel>admin tools>services
then make sure the iPod service is running

I don't have an Ipod so I don't know if that actually has anything to do with it but I'm just tossing that out there.
This is the description of it:

if you have win XP SP2 and iTunes 4.7 you could have major issues (Iknow people that lost all their data from this bug)
You'll need iTunes 4.7.1

I got it fixed. I uninstalled the iPod firmware updater program and iTunes, plugged in my iPod and it was recognized. So then I got a fresh download of the firmware app. and iTunes and now I'm good. Although, on startup, McAfee tells me that it's all messed up and I need to reinstall it, so it doens't really do anything. And I think my other virus scanner isn't working either. The only thing I can think of is that somehow that trojan did something. Although, my friend at school told me that as long as I have a router my PC should be alright. I figure I'll just do a reinstall of McAfee and !avast and see where I am then. Thanks for the help.

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Hia-
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