Hey Guys,
I am sorry that I have not been on the AstaHost forums, its just that school and other aspects have gotten into my life. During this time I have setup up one very successful website and another one in the works. Yet I have a major problem with one of the sites. I am not able to find that many people who are willing to offer technical support. While I have 24 /7 IRC and e-mail support, I would like to include a true chat service. I have advertised on different forums and have offered free web hosting and game servers. I also stated that any representative that sells a service to a new client receives 20%.
Several users now offer technical support via chat but more help is needed. Can anyone give me any recommendations? I can’t really pay money as of right now.

The website is http://layeredservices.com.

Please don’t report this as spam as it is not. I genuinely do need help.

Hey Levis;)
Looks like a nice site and a nice idea, What level of support are you looking for? support staff to be there in the chat waiting for users to drop by to get support on setting up thier sites? setting up thier gameservers to the latest patches of the game?
I am on Euro CET timezone will this be usefull to you?
I would be interested in helping out for compensation ofc

Marky;)

Well really, the easiest way to get people to do something is to pay them money....

You could offer to pay people money based on the number of people they help, and based off of the satisfaction that those people rate the support person at, as well as based on how long they are on. (Find some sort of payment system that works).

That would be the easiest way, in my opinion, to get support staff....

However if you don't have the resources to hire somebody for the job, as you have already stated, I would continue offering some of the offers you currently offer, as well as come up with some other ones...I don't know exactly what they would be (maybe a domain name with the hosting? or advertising space somewhere?)

Also, if you put something in your sig on forums that you are an active member on, advertising that you need help, you are bound to find support staff sooner or later. Have almost some sort of a catchy advertisement type thing, like a job offer (only instead of $__/hr, you say what you are giving them in return for their services).

Another thing, this is a little off topic, but in order to get the best support I would recommend getting people in different time zones, all over the world. That way, you always have somebody on, when you need them.

Hope this helps,
Brian

Your website's URL is NOT complete. Please edit and fill in the proper URL.

xboxrulz

Sorry about that, http://layeredservices.com/. All i need is for a person to be a sale representative and technical support for webhosting users. If a user has a question to guide him properly. Game Servers and Dedicated Server, VPS, and PBX are managed by a private staff.

Any other ideas guys?

why not try yahoo answers or many social networking site syou would find a lot of staff ,u just need to catch all those who surf net for hrs without any productive stuff to do