8 replies to this topic

[InjunSteve]

ok, apparently i changed my password. usually i use a rotation of about 4 passwords on sites that requite me to login.i exceeded my bandwith by my suprise quite fast last period, so i hadn't logged into the control panel in some time. the password was saved, but my firefox browser crashed and i lost all bookmarks and cookies. at first when i tried to log into my cpanel i tried the password pmmed to me. it did not work. i tried the other common passwords that i use, and they did not seem to work. i was going to login to make some updates and now i cannot, due to there seemingly being no password recovery form. anyone know how to recover it? do i pm an admin and ask for it to be reset?

[NilsC]

when you go to cPanel login (close the popup) there is an option to have the password emailed to you. Make sure the email address you specified when you asked for hosting are still working. Then the password will be reset and the new one emailed to you.

Nils

[InjunSteve]

i do not see that option on the page. after i close the pop up, i see a image across the top "Cpanel X" with a lady at a laptop and other stuff in the background fading out. under that is the place i am supposed to type my name and password all i see is this: "cPanel Login
Login Attempt Failed!
Username
Password
"
no option to request it to be sent to me. if you would like i could provide a screenshot of what i am seeing, if need be

[NilsC]

Is this the cPanel you see? If it is then it's you cpanel username that goes here.

your cPanel username is "steve" and the password you setup for cPanel. Don't use InjunSteve

Nils

Attached Files

•  cPanel.JPG   40.08K   10 downloads

[InjunSteve]

nope, well its basically the same thing, the image at top, the way the login is and all that. but i still do not see that area to type my username in, i was using steve by the way too. image below shows what i am seeings. am i using the correct address, http://www.astahost.com:2082/login/?

anyway here is the picture of the page

Attached Files

•  panel.JPG   32.99K   11 downloads

[NilsC]

Try this link http://www.ngc.astahost.com:2082/
that is what I use to login / reset my mess... I messed up my login twice so far.

I don't have the /login:2082 part in my shortcut.

Nils

[InjunSteve]

i just tried it, im hoping it works. and yes! it works. reseting my password now. thanks a lot nils. saved me a lot of worrying there

[NilsC]

Another happy customer...

I'm closing this post. You have fun in your cPanel.

Nils