Hello there! First, let me thank the folks here at AstaHost for aproving my request for hosting. I am all excited about it

Unfortunatly, I have run into a bit of a snag. On the process form, all the directions say to use username.astahost.com for your subdomain if you want one. However, the little popup box that's supposed to tell you wiether or not it's a domain said "That does not appear to be a Trap17 subdomain". I figured I would try it anyway, since the step-by-step guide on the request forum used astahost.com.

The creation process took about ten minutes. Here's the relivant bits:



If you will take note of the bold text in the quote above, there apparently was an error with a bind directive with the name servers. I don't know if this is because the process thought I was trying to register with a domain nor not. However, the output looks identical to the output in the step-by-step guide, with the exception of that error.

I have tried the following addresses, all of which return a "Could not be found" error in both Mozilla and IE:

http://skare.astahost.com
http://www.skare.astahost.com
http://skare.astahost.com/cpanel
http://www.skare.astahost.com/cpanel
ftp://skare.astahost.com
ftp://www.skare.astahost.com
http://www.astahost.com/home/**********/public_html (This returns 404)

Please note that all occurances of my account username and password have been replaced with "**********" for odvious reasons. If you guys should need the username to address the problem, please email me at "qbradq AT gmail DOT com" (please include your forum username so I can verify that you are an admin or mod).

Any assistance in this matter would be greatly appreciated.

QBRADQ

account resetup.

info sent to QBRADQ.