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Jan 16 2007, 10:28 PM
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#1
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Member [ Level 2 ] Group: Members Posts: 51 Joined: 5-January 07 Member No.: 19,160 |
My site is just currently suspended and it says contact your billing/support of astahost but i have seen the support and all i se is oyu have ICQ and i do not have ICQ can i talk through here in the forum?
Also, maybe you can get a live chat system and talk through there. Maybe we can talk through email/MSN if you have it. Thanks -Lewis P.S if i cannot keep my current site can you delete it and ill make another different one. |
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Jan 16 2007, 11:34 PM
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#2
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Super Member Group: [HOSTED] Posts: 763 Joined: 8-April 06 From: Lima - Peru Member No.: 12,579 |
My site is just currently suspended and it says contact your billing/support of astahost but i have seen the support and all i se is oyu have ICQ and i do not have ICQ can i talk through here in the forum? Also, maybe you can get a live chat system and talk through there. Maybe we can talk through email/MSN if you have it. Thanks -Lewis P.S if i cannot keep my current site can you delete it and ill make another different one. I just test my site and every thing is fine, do you have a free or a paid hosting plan??? if it is the first option well you must make some posts to increase your hosting credits, in the other case, i don't know how to help you. Best regards, |
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Jan 16 2007, 11:45 PM
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#3
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Way Out Of Control - You need a life :) Group: Members Posts: 1,086 Joined: 21-June 05 From: New York Member No.: 6,440 |
Support for Astahost (free package) is only supported through ICQ as far as I can see there. I suggest checking your credit like TavoxPeru mentioned earlier. To do this, login to Astahost Forums as usual and then scroll down a little until you see a yellow box. Your credits should be mentioned right there on the first line. If it's below 0, then you have a problem. You will need to contribute more to this forum to gain more credits. Read this topic on how everything works. All your questions should be answered there.
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Jan 17 2007, 12:39 AM
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#4
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Premium Member Group: Admin Posts: 273 Joined: 10-January 06 Member No.: 10,610 |
Have you reached a negative hosting credit number?
If so, you must bring it back to +4 or higher and then wait about 1 hour before your hosting can be un-suspended. According to the report your site was suspended automatically. And I think your site was suspended due to lack of credits. Let us know. |
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Jan 17 2007, 08:00 PM
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#5
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Member [ Level 2 ] Group: Members Posts: 51 Joined: 5-January 07 Member No.: 19,160 |
Have you reached a negative hosting credit number? If so, you must bring it back to +4 or higher and then wait about 1 hour before your hosting can be un-suspended. According to the report your site was suspended automatically. And I think your site was suspended due to lack of credits. Let us know. Yeh, i just looked, i was on negative four lol I will get it really high again Not Spamming so don't worry lol Ok, Thanks For Your Help -Lewis P.S maybe you should get a support desk. |
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Jan 17 2007, 08:54 PM
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#6
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Nenad Bozidarevic Group: [MODERATOR] Posts: 1,013 Joined: 7-November 05 From: Belgrade, Serbia Member No.: 9,500 |
maybe you should get a support desk. The forums themselves are a support desk |
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Jan 17 2007, 10:29 PM
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#7
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Guilty Until Proven Innocent Group: Members Posts: 372 Joined: 13-April 05 Member No.: 3,937 |
yup.. this is the only hosting system where the members are the support desk. anyway.. they are some blue guys and some red guys to bug around..
i specially like the blue ones.. they cant erase your account.. LOL. |
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Jan 17 2007, 10:41 PM
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#8
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Nenad Bozidarevic Group: [MODERATOR] Posts: 1,013 Joined: 7-November 05 From: Belgrade, Serbia Member No.: 9,500 |
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Jan 18 2007, 09:38 AM
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#9
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Premium Member Group: Admin Posts: 273 Joined: 10-January 06 Member No.: 10,610 |
Topic resolved and now it's closed.
To continue this discussion, please PM a moderator. |
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