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Apr 24 2005, 12:12 AM
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#1
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Newbie [ Level 1 ] Group: Members Posts: 7 Joined: 23-April 05 Member No.: 4,254 |
I'm having a problem when I'm on the last step on the New Database Wizard in Small Business Customer Manager. There's a message that pops up saying:
QUOTE(Error Message) A general failure occured. Close Customer Manager, then try again. Import cannot complete. Click OK to go back to the last step of the New Database Wizard. And, yes I have tried after closing Customer Manager. Thanks, technick2 |
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Jun 14 2005, 01:47 PM
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#2
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Newbie [ Level 1 ] Group: Members Posts: 1 Joined: 14-June 05 Member No.: 6,219 |
QUOTE(technick2 @ Apr 23 2005, 08:12 PM) I'm having a problem when I'm on the last step on the New Database Wizard in Small Business Customer Manager. There's a message that pops up saying: QUOTE(Error Message) A general failure occured. Close Customer Manager, then try again. Import cannot complete. Click OK to go back to the last step of the New Database Wizard. And, yes I have tried after closing Customer Manager. Thanks, technick2 I'm having the same problem when trying to create a new database by importing Outlook contacts data. (MS Office 2000 on XP with Windows Server network) In addition, I get the following error when trying to import from Outlook. It will create the database but stop after importing one record, indicating, " The transaction has already been implicitely committed or aborted. You tried to commit a rollback transaction without first beginning a transaction. Import cannot complete." There is also a reference to MS Jet Database Engine. No info I can find anywhere on the MS site or in the help section of Small Business Customer Manager. Would appreciate any guidance. Moundman |
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Jun 16 2005, 01:44 PM
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#3
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Newbie [ Level 1 ] Group: Members Posts: 3 Joined: 16-June 05 Member No.: 6,284 |
Sorry this post does not contain an answer. I just wanted to join in on the problem. I get the same error message after trying to create a new database.
I am running Office 2000 on Windows XP. I found nothing as of yet to solve the problem but am still looking. So far, I have downloaded every update and patch for both Office and Windows but it has not fixed the problem. I hope that if an answer is found you guys will post it here. I will make sure to do the same. I just started a home business and this is killing me. I hate this kind of crap where things dont work for no reason and no answers are available. |
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Jun 17 2005, 01:34 PM
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#4
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Newbie [ Level 1 ] Group: Members Posts: 3 Joined: 16-June 05 Member No.: 6,284 |
I FOUND IT!! 3 days of cursing may be over. I jsut came across this link in another forum. I cant believe it because I have scoured the Microsoft site and got nothing. But here it is a link to the exact error. I'm not home right now so I cant test this but I hope it works.
Go here: http://support.microsoft.com/default.aspx?...kb;en-us;891539 Good luck! |
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Jun 17 2005, 11:41 PM
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#5
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Newbie [ Level 1 ] Group: Members Posts: 3 Joined: 16-June 05 Member No.: 6,284 |
Well it worked! How stupid is that. All that frustration caused by a simple password entry.
I didnt even have the SP3 update installed when I tried it. I just left the password block empty and the wizard created the database with no problem. Fantastic. Hope you guys check back here. |
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