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Aug 14 2005, 12:15 PM
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#1
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Premium Member Group: Members Posts: 382 Joined: 5-September 04 Member No.: 255 |
Just one week ago, my account with Astahost was suspended out of the blue. I wasn't out of hosting credits, so it's not possible that I'm suspended due to a lack of hosting credits. I waited for days for my account to come back, I PMed the admins like Nilsc who replied that my account was suspended due to "higher cpu usage". I thought, this was it, that's what you get for free web-hosting. I thought my account is terminated.
Then I emailed OpaQue, and he kindly took time to restore my account despite him being busy with setting up a new server over at Computinghost. Within days, he restored my account completely. My previous experience with free hosts is that their customer service sucks. There isn't any to start with, since we aren't even "customers". We're getting free hosting, mind you. But Astahost clearly is different. I believe that if it is any other free host, my emails would be ignored and no one would bother to recover my account. But not Astahost. My account is vital to me because I have a rather busy and popular site on it. So you can imagine the anxiety I was put through. For this episode, I would give Astahost 10/10 points. Free webhosting was never this good!! |
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Aug 14 2005, 04:26 PM
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#2
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Newbie [ Level 2 ] Group: Members Posts: 18 Joined: 14-August 05 Member No.: 7,845 |
I am glad to see another supporter of astahost. I am new here and can't wait to get my hosting from astahost
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Aug 15 2005, 01:52 PM
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#3
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Whitest Black Mage Group: [MODERATOR] Posts: 1,371 Joined: 20-May 05 From: NB, Canada Member No.: 5,281 myCENTs:65.99 |
I would agree that the personal service feel of this place is amazing regardless, and once you put in the fact that it is free is amazing again.Truly stellar service. I know right before here I was at another site with the post-for-host concept and it was nothing like this. The support was non existent, the hosting service went down regularly, and the all around feel was just poor. Then it went down for good (luckily) because I moved on and found astahost and have been happy ever since. Three W007's for asta!
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