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> Need Support Urgently? Admin Absent? Read This...
skedad
post Sep 7 2007, 05:25 PM
Post #11


Premium Member
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Group: [HOSTED]
Posts: 225
Joined: 26-August 07
From: North Carolina, United States
Member No.: 24,384



That is good to know... I kinda freaked out because I may have deleted my confirmation email... I sent my admin a quick email, but wasn't able to get a response.... Of course, in time that would have been fine, but I was just like NOW NOW NOW! I have taken care of the situation and was able to continue on the hosting process... it involved me re-reading a few tutorials, and also re-reading my sent message...

But had I not been able to figure a few things out on my own, extra support would have been great... And from now on, if I am in need, I may try this first! Thank you for the important issue!

Now I am ready to get back to work, here!

Later on, everyone!
- bob -
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Chesso
post Sep 8 2007, 02:22 AM
Post #12


Teh Coder
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That's a really good idea to post this information, some poor people might not even realise this but they should now lol.

Is this stickied, or put across all sections of the board in that special part at the top? It probably should be, just to remind people so they are always aware.

Good job either way bringing this up!
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xboxrulz
post Sep 8 2007, 04:38 AM
Post #13


Colonel Panic
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I think this should've been the first thing people do. Reason is, forums are where users respond to each other. Not really a direct way to communicate with the central organization.

xboxrulz
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BuffaloHELP
post Sep 8 2007, 06:05 AM
Post #14


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Joined: 10-January 06
Member No.: 10,610



I'm sorry.

Where is my head. AstaHost is under the collective support system by Xisto. You can access general information, send support tickets and others by visiting

http://www.xistosupport.com/

and follow the onscreen instruction. Please include your server name (gamma), cpanel username, your URL and detailed trouble/information so that we can help you in timely manner.

Thank you.
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Sten
post Sep 8 2007, 06:11 AM
Post #15


Oh come on Mrs. B!
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From: Tasmania, Australia
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i wish id known about either of those a couple of months ago.

you may remember my problem, lol.

ah well now i no and if i ever have any problems again ill just use this.
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Chesso
post Sep 8 2007, 06:20 AM
Post #16


Teh Coder
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Group: Members
Posts: 1,053
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From: Australia
Member No.: 12,833



Yeah, I have actually asked about problems here in the forum, not that I think about it.

but they weren't really cricitical and wanted to discuss the issue with board members at the time anyway, lucky lol.
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