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> Can't Access Astahost Hosteed Sites (including Cpanel And Ftp)
Habble
post Dec 30 2007, 04:59 AM
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This happens all the time with me. I asked my ISP about it but they didn't know either. You just have to wait and it works again after a while.
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Sten
post Dec 30 2007, 05:01 AM
Post #12


Oh come on Mrs. B!
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yeah but it only happens to you for 1 day. its been a week for me now.

gotalk/aapt wouldnt even want to help anyway, they are useless. all they ever tell me to do whenever i have a problem is to do a spyware scan :l
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Habble
post Dec 30 2007, 05:09 AM
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It's usually more than a day
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Jimmy89
post Dec 30 2007, 12:10 PM
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is everyone that is having problems got a dynamic or static ip address. As saint-michael said, if someone has tried to login multiple times unsuccessfully using a IP address - it may have been blocked. If you have a dynamic ip and you connect to the internet, maybe your picking up a ip address that is blocked, not by you but by someone else maybe!

I had this problem a few months back - it sorted itself out a few days later without any intervention on my behalf, nor the isp or xisto. I had all the same problems, couldn't connect, no ping, trace etc etc
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FirefoxRocks
post Dec 30 2007, 05:09 PM
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QUOTE(Jimmy89 @ Dec 30 2007, 06:10 AM) *
is everyone that is having problems got a dynamic or static ip address. As saint-michael said, if someone has tried to login multiple times unsuccessfully using a IP address - it may have been blocked. If you have a dynamic ip and you connect to the internet, maybe your picking up a ip address that is blocked, not by you but by someone else maybe!

I had this problem a few months back - it sorted itself out a few days later without any intervention on my behalf, nor the isp or xisto. I had all the same problems, couldn't connect, no ping, trace etc etc

I'm on a static IP for most of the time, unless I pick up a different IP on very rare occasions. My ISP tested it on their systems both on their network (same as mine) and on a different network and it was working. Xisto said that my IP address was not banned.

It's been 20 days already!!!
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Jimmy89
post Dec 30 2007, 10:01 PM
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by the look of where your trace dies, it looks like there is a problem on the mzima network somewhere near the Los Angeles data center. Your connection goes through San Jose and then to LA then dies.

I just checked my trace and it seems to be routing me through the level3.net backbone once it leaves AU and reaches the US. from memory, i think the xisto data center is in LA which means there must be something wrong with that network and the astahost data center

Sten, im assuming your using aapt, but what happens when you do a trace route? What are the hops it takes before it dies?

This post has been edited by Jimmy89: Dec 30 2007, 10:05 PM
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Sten
post Dec 31 2007, 04:31 AM
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Oh come on Mrs. B!
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ive got a static IP address. ill do a trace route now.

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

tracert gamma.xisto.com

Tracing route to gamma.xisto.com [64.69.46.210]
over a maximum of 30 hops:

1 2 ms <1 ms <1 ms mygateway1.ar7 [10.1.1.1]
2 51 ms 53 ms 53 ms 210.8.59.10
3 58 ms 114 ms 62 ms 203.63.223.33
4 52 ms 57 ms 53 ms ge-0-1-0.bdr5.syd.connect.com.au [203.63.170.195
]
5 51 ms 55 ms 52 ms so1-0-0.sybr4.global-gateway.net.nz [203.96.120.
121]
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 204 ms 206 ms 204 ms 12.86.75.17
10 216 ms 221 ms 225 ms tbr1.la2ca.ip.att.net [12.122.104.34]
11 201 ms 216 ms 201 ms 12.122.104.5
12 209 ms 226 ms 232 ms 12.116.103.22
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

what was it doing in new zealand?
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Jimmy89
post Dec 31 2007, 05:32 AM
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it looks like your gateway to the US is via NZ. It then gets to a AT&T network in LA and seems to stop there. It looks like the AT&T seems to be having problems.

I think the reason proxys are working is because they are using a different connection to the gamma server. as yordan said in the other post there must be a problem with certain networks, their gateways and the routing between networks
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Sten
post Dec 31 2007, 09:51 AM
Post #19


Oh come on Mrs. B!
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i found a web based ftp client which im using for the time, just to keep things running. although i cant even see what im doing so its not gonna be good enough.

i really hope i can get things sorted out soon. i need to get on my site and my brother needs to get on habble.


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FirefoxRocks
post Dec 31 2007, 10:20 PM
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I found a CGI proxy that allowed me to transfer a backup of my sites/databases to a GZIP file, but it was very scary as my password could have been captured. Still no FTP yet.
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