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> Cpanel Access Help
Team Destiny 07
post Feb 23 2007, 05:21 PM
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Yes I know but the auth box comes no matter what 3 time b4 and after and then it erases it.
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BuffaloHELP
post Feb 23 2007, 07:05 PM
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What it should happen when you go to h2.astahost.com/cpanel is this:

A blank white background with Windows login pop-up screen shows up.
Enter your username and password and the security alert pop-up window shows up.
Click on YES, your cPanel would start to load.

If your browser redirects bypassing any of the steps above, I believe the security setting for your browser may be too high or disabled. Your browser will redirect to https if Windows login screen is either failed to open or accepted cancel or null value. Try placing www.astahost.com as your trusted sites under the browser's security. If you have any firewall running try settings so that it can accept--since I don't know what or which firewall you might have, I'll leave it as an open-ended question.
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Team Destiny 07
post Feb 23 2007, 07:21 PM
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Zonealarm Pro
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Mark420
post Feb 24 2007, 10:21 AM
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As a test disable zone alram completely then clear the cache from your browser then reboot.
When youve restarted go directly to the URL h2.astahost.com/cpanel
This should work..also if it does work then you will have to as Buffalo says..add the URL as a trusted site in your firewall.
I think its the firewall throwing a fit maybe cos of the security certificate coming from a different site than the one mentioned in the URL..once you accept it once it should be good for all time.
Like I said when I was trying to help yesterday (sorry I had to run out..my cat had got onto the roof and I had to go save him)..as soon as you get into the cpanel bookmark it..therefore when you go there again it will bring up the loginbox..I get my browser to save the password of cpanel so i just have have to click OK and I am in.

Hope this sorts out the problem once and for all wink.gif
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Team Destiny 07
post Feb 24 2007, 04:20 PM
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Yes! I made it in I tihnk it was my firewall. How do I add it to a trusted zone?
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yordan
post Feb 24 2007, 05:19 PM
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QUOTE
Yes! I made it in I tihnk it was my firewall. How do I add it to a trusted zone?

One way of doing that is, opening the Zone Alarm alerts, you will see that astahost was blocked, click on the line where the blocked site is displayed, you will se a pop-up appearing, click in "add this site to the trusted zone".
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Team Destiny 07
post Feb 24 2007, 06:34 PM
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Umm what is astahost's ip? Idk which is it.
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BuffaloHELP
post Feb 24 2007, 09:40 PM
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The proper question is: which IP should you list it as trusted?

The answer is your domain, of course; not AstaHost. However, your sub-domain provided by AstaHost can be found by pining your sub-domain name.

Start > run > cmd

And type
QUOTE
ping h2.astahost.com
This will show your sub-domain's IP address (which is the IP address for gamma server)
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Ronel
post Aug 17 2007, 04:23 AM
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Hey everyone!
Can anyone help me with this annoying certificate error. mad.gif

I think I have to download the certificate and import it to the trusted certificates list.
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