P.S. I also tried to submit a support request but the pages says “The System Admin has not configured this feature yet.”

Oh so you have the TLD as your main domain. In that case, an administrator will have to do this for you. You can try another trick, though. Remember, the Managed DNS service I was talking about? GoDaddy seems to offer that for free. What you need to do is go to the Managed DNS control panel and add an A record for ycoderscookbook.com and www.ycoderscookbook.com pointing the IP to that of the new Gamma server - 208.87.243.146. If doing this requires that you point your name servers to something other than ns.computinghost.com and ns2.computinghost.com, then do that as well.

P.S.: You can also send a support ticket from http://www.xistosupport.com/

This post has been edited by turbopowerdmaxsteel: May 9 2008, 11:29 AM

I sent the support ticket yesterday but there is still no response. I tried to change the DNS at Go Daddy but the help says “You can only use Total DNS Control if you are using our nameservers for your domain.”

As I said, it might require that you change your nameservers. Do you know what their nameservers are? In that case, change your existing nameservers to those and try the Managed DNS configuration.

If not you can try one of these:-

park1.godaddy.com
park2.godaddy.com

You can also try one of these. But, I doubt any of them will work considering you are not hosted by them.

Another option you have is to purchase managed DNS service from http://whiz.in. Although, I am not sure that this offer is available for foreign domains. So, you might have to transfer your domain.

tansqrx,

Please do not modify your account yet. Everything is as it should be. I have contacted Velma (not that my communication is any faster than submission via Xistosupport) but hopefully Velma will see my ticket among other gazillions of support tickets submitted.

Please be patient a bit longer and I promise I will resolve this with you.

Thanks.

The "park your domain again" trick worked for me, and I managed to regain my site's visitors. Thanks for the help.

BuffaloHelp, that would be much appreciated. At least I am keeping my hosting credits healthy by posting so much in this thread

This post has been edited by tansqrx: May 11 2008, 10:01 PM

It is now EST 12:04AM (GMT-5) and tansqrx's domain is fully resolved at my end. Ping returns with new server's IP. Please verify.

Thank you very much BuffaloHELP. You are a gentleman and scholar. Ycoderscookbook.com is now completely available and it looks like everything is working as expected.

and I see that phpMyAdmin is working fine now. Thanks to all the technical staff for the difficult job they did.