 Unable To Connect To Ftp Address., can't resolve host name |
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 Jun 23 2007, 11:32 AM
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#1
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Member - Active Contributor  Group: Members Posts: 93 Joined: 11-June 07 Member No.: 22,564  |
I have just signed up a few minutes ago, but when I try to get into my FTP, this is the error that I get:
QUOTE [13:29:05]Resolving host name "ftp.mediyama.astahost.com" [13:29:05] Unable to resolve host name. [13:29:05] Active Help: http://www.smartftp.com/support/kb/index.php/81 [13:29:05] Cannot login waiting to retry (30s)... Any way to solve this? I have no idea what could be wrong, I logged in with these details: Host name: ftp://ftp.mediyama.astahost.com User: mediyama Until then I'll use the file manager in the Cpanel.. |
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Jun 23 2007, 12:09 PM
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#2
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Premium Member  Group: [HOSTED] Posts: 286 Joined: 17-June 07 Member No.: 22,702 |
I've tried using nslookup on the host name you specified, but my DNS server says it "can't find ftp.mediyama.astahost.com: Non-existent domain".
I don't have a problem on my subdomain though. astahost subdomains should be working right away, so you will probably need to wait until Monday to get help from the admins. This post has been edited by dserban: Jun 23 2007, 12:16 PM |
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Jun 23 2007, 05:02 PM
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#3
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Colonel Panic  Group: [MODERATOR] Posts: 2,788 Joined: 25-March 05 From: Toronto, Ontario, Canada Member No.: 3,233 |
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Jun 23 2007, 05:49 PM
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#4
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Member - Active Contributor Group: Members Posts: 93 Joined: 11-June 07 Member No.: 22,564 |
I followed your advice , xboxrulz. The page says that there is no problem with my account configuration, yet I still can't access the FTP.
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 Jun 24 2007, 07:53 AM
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#5
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Newbie [ Level 1 ] Group: Members Posts: 7 Joined: 24-June 07 Member No.: 22,879 |
If you are using EI7 than you need to go to internet options and then go to the advanced tab, then scroll down to Use Passive FTP (for firewall and DSL modem compatibility) make sure this is checked.
Also you may want to change the your Security setting to med-low This post has been edited by Gamer David: Jun 24 2007, 07:56 AM |
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Jun 24 2007, 11:20 AM
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#6
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Member - Active Contributor Group: Members Posts: 93 Joined: 11-June 07 Member No.: 22,564 |
I don't use IE for my FTP, the web-based FTP in the Cpanel does work, but I can't access it using SmartFTP. I have no firewall set.
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Jun 24 2007, 11:49 AM
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#7
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Nenad Bozidarevic Group: [MODERATOR] Posts: 1,013 Joined: 7-November 05 From: Belgrade, Serbia Member No.: 9,500 |
Maybe a slight modification of the host name would help? For example ftp://mediyama.astahost.com
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Jun 24 2007, 12:49 PM
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#8
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Member - Active Contributor Group: Members Posts: 93 Joined: 11-June 07 Member No.: 22,564 |
QUOTE Maybe a slight modification of the host name would help? For example ftp://mediyama.astahost.com Tried that too, still does not work. The same thing happens. The only thing I don't understand is that the cpanel ftp does work.
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Jun 24 2007, 03:16 PM
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#9
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Newbie [ Level 2 ] Group: Members Posts: 16 Joined: 22-June 07 Member No.: 22,837 |
w8 some minutes if u register that a few time.. or try to create another subdomain.. thats a normal error on hosting servers
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Jun 24 2007, 03:22 PM
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#10
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Newbie [ Level 1 ] Group: Members Posts: 7 Joined: 24-June 07 Member No.: 22,879 |
QUOTE(MediYama @ Jun 24 2007, 07:20 AM)  I don't use IE for my FTP, the web-based FTP in the Cpanel does work, but I can't access it using SmartFTP. I have no firewall set. You may still need to change the setting, most programs use the IE configuration files. I do now the most browsers are easy to use with ftp, including IE7. I know i have no firewall on my system its self, but i still have to use this setting because of my host. |
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