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> Can't Access Any Site Hosted On The Server
turbopowerdmaxst...
post Apr 30 2008, 08:25 AM
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From: Kolkata, India
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Ever since yesterday, I wasn't able to access my site http://maxotek.net, so I tried others' sites like http://www.handyphp.com, none of which opened. I've tried PINGing the sites and have received no response as yet. I've heard that there were some changes to the IP addresses for the shared IPs. Just a while ago, I heard from a friend of mine that he was able to access the sites. Another one reported of a Gateway Timeout error.

Do I need to make some changes in the CPanel or will this be solved automatically?
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Senor_Grunt
post Apr 30 2008, 08:34 AM
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I'm having the same problem right now, its telling me that I was un-able to establish a connection to the server. But it's not my internet, cause I can access any other website that isn't hosted on astahost.

This post has been edited by Senor_Grunt: Apr 30 2008, 08:35 AM
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Mark420
post Apr 30 2008, 08:43 AM
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Well imagine you actually paid money for this hosting like i did!!
Once again they mess with the hosting..once again they inform NO ONE.
Once again ALL thier customers are stating at blank sites for over a day now.
I get NO response from making a trouble ticket.
I get NO response from Live support.
And this is NOT the first time this has happened, I have been suspended for paying my bills on time and got no apology for this - again lost a whole day getting this sorted out.
ANother time they moved the servers for some reason, I lost my sites for over 24 hours then.
And theeres me looking at 99% uptime WTF does that mean to XISTO?

Also the speeds of the hosting well I must say its as bad as being hosted here!@!@
I wait and i wait most days for the MYsql server to react, It honestly is better on the free hosting servers.

one VERY UN SATISIFIED customer who is waiting for the hosting to come back just to grab his files and go to www.hostgator.com

Yes and I used to be a Xisto fan..today left with EGG on my face cos I reccommended Xisto to others, now they are screaming at me "WHERES MY WEBSITE GONE?"

This post has been edited by Mark420: Apr 30 2008, 08:44 AM
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vujsa
post Apr 30 2008, 08:45 AM
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Wow, that may be the first time anyone other than me has use the Handy PHP link in a topic! biggrin.gif

Anyhow, there was an urgent need to work on the servers and typically, these kinds of things do not go smoothly or as planned...

I don't have specific information about what the trouble is but here is the official word on the subject:
http://www.xistosupport.com/index.php?_m=n...p;group=default

Since this is as much information as you are going to get for now and confirms that there is an actual issue that is being addressed, I am going to close this topic to further replies.

Thank you,
vujsa
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xboxrulz
post May 1 2008, 12:44 AM
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This is becoming an issue I think. I hope that next time, at least there's some type of official announcement on the board than just have people looking here for information. I was wondering what happened to cPanel yesterday and what happened to my website right now....

The Xisto system status page is broken since the support system was moved but the old link is still in place.

Please rectify this problem.

xboxrulz
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