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I Have Two Questions

 
 Discussion by yordan with 4 Replies.
 Last Update: November 16, 2008, 7:43 pm
 
bookmark - I Have Two Questions  
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I ask my question here, so nobody knows that a guy from the staff (myself) is sometimes probably stupid.

My first question : it seems that there is a big difference between the "myEarnings" I see for my account in front of my posts, and the "Account Credit Balance" I see in the ComputingHost (Xisto) Client area. Is this normal ?

My second question is : am I still sleeping, or is there a hidden menu somewhere for asking for new items like more databases or more disk space ? Or do I have to submit a support ticket ?







   Sat Nov 8, 2008    Reply         

QUOTE (yordan)

My first question : it seems that there is a big difference between the "myEarnings" I see for my account in front of my posts, and the "Account Credit Balance" I see in the ComputingHost (Xisto) Client area. Is this normal ?
Link: view Post: 130550


How big is the difference? Mine is exactly as it should be... 29.74 dollars at Astahost and 1.00 dollar at Trap17 give my XistoSupport account a total of 30.74 dollars.

QUOTE

My second question is : am I still sleeping, or is there a hidden menu somewhere for asking for new items like more databases or more disk space ? Or do I have to submit a support ticket ?


I would also like to know this... How do you go about upgrading your hosting account once you've paid for the plan?

   Mon Nov 10, 2008    Reply         

QUOTE (pyost)

How big is the difference? Mine is exactly as it should be... 29.74 dollars at Astahost and 1.00 dollar at Trap17 give my XistoSupport account a total of 30.74 dollars.
Link: view Post: 130601

myEarnings seen in the forum is $20 greater than Xisto Support Account Credit Balance.
Not very important as long as I have $'s enough for supporting my hosting, but I would like to know where it's coming from. Of course I hope that the lower value is errored... :rolleyes:

   Mon Nov 10, 2008    Reply         


If you purchased services since the myCENT was launched, you will see that the difference was deducted from your billing account but the forum myEarnings shows the total earned. This shows that it's one way synchronization. Account Credit Balance is not synchronized to forum's myEarnings.

   Sun Nov 16, 2008    Reply         

QUOTE (BuffaloHELP)

If you purchased services since the myCENT was launched, you will see that the difference was deducted from your billing account but the forum myEarnings shows the total earned.
Link: view Post: 131222

OK, now I understand. You are right, the difference is the price for the services I purchases.

   Sun Nov 16, 2008    Reply         

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