vujsa
Nov 7 2006, 03:43 AM
Well, the last couple of days have seen some pretty odd behavior from the server. Files won't upload, files won't edit, and then of course there have been a few server outages all together. Well, I have the reason behind the issues. In an effort to better enable himself to offer all of the services that he provides, OpaQue's company has aquired another hosting companies assets. That is Computing Host has bought shothost.com which means that he basically took over the hosting accounts for shothost.com. As a result, all of the shothost customer hosting accounts are being transfered to the Xisto servers. Since OpaQue already has the needed servers, there wasn't any reason to keep the overhead the shothost had invested in servers. The strain of transfering all of that data to our servers has caused a few issues to pop up. In the first place, during the transfer, in order to reduce data errors for everyone's account, the server goes into read only mode for the "ACTIVE" accounts. Believe me, this is best for all of us. We don't want new data that we thought was saved being discarded in the process. Once a set of transfers is complete, I believe that the server has to restart or at the very least, the server has to re-catelog all of the domain information for the accounts as well as other file association tasks. Now, thus far, all of these transfers have been performed at non-peak internet times and has provided irritating but generally harmless outages. So if this is for Computing Host, then why is Gamma server effected. Well, it seems that some of the paid hosting accounts are being hosted on the same server as the free accounts. This shouldn't effect us in the end nor should it bother the paid accounts. So why is Xisto buying another hosting company? Well, Xisto is really just paying the previous shothost owners for the hosting accounts they had. These accounts will now pay their monthly hosting fees to Xisto and this really effects our free hosting account in a very positive way. The advertising on the forums doesn't come close to covering the cost of our free hosting accounts here. As a result, the "PAID" hosting customers are the ones paying for our hosting here. So the more paid accounts Xisto has, the more free accounts we can offer here and the more likely we are to keep all of the great hosting features we have. I'm not sure how many accounts were aquired nor how long it will take for the server to be back to normal operation but as stated before, these operations are being performed at a time that should impact as few users as possible. vujsa
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saint-michael
Nov 7 2006, 03:54 AM
Not bad deal at all, I did findout something about how many accounts that were picked up. http://www.ipwalk.com/webhost/total_domain...me/shothost.comas of Nov 05 2006 their where 24 domains on that account. Now I would assume that could be just domain names being pointed to their servers and not actual hosting accounts. It could be hosting too I dunno. But from what I saw about the computing host accounts though makes me wonder but I won't go into that since it's OpaQue business and not anyone elses. But I am seeing OpaQue doing alot of smart business, He should try and get a few more run down hosting sites and pick up their accounts. That would be some smart business right there.
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mastercomputers
Nov 7 2006, 04:49 AM
Pretty sad to see shothost go like this, but it's probably for the better. I use to do a lot of word of mouth for shothost to NZ clients, but had a falling out with Will, due to his false marketting of word of mouth. I don't mind word of mouth marketting, but being the owner and pretending to be a customer of your servers just to promote it is not something I would like to be associated with as it reflects the owner and the people who promote it, in my case, it was spam so I dropped promoting him to NZ clients. If Xisto can match the NZ pricing plans or at least keep it reasonable, I would be happy to promote NZ clients to them, the problem however was that Will is in NZ, and telephone support for NZ was the key factor. Cheers, MC
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Levis
Nov 7 2006, 05:35 AM
QUOTE(saint-michael @ Nov 7 2006, 03:54 AM) 
But I am seeing OpaQue doing alot of smart business, He should try and get a few more run down hosting sites and pick up their accounts. That would be some smart business right there.
Well, that would be good and it would be bad. First off, Xisto would have a larger NET profit, but their servers would bbe overloaded with clients, forcing them to buy a new server. Its good to expand but expand slowly. Also, the fees to pay staff to provide techincal support, and manage dedicated servers is pretty expensive. A Xeon server costs serveral hundred dollars, depending on who you get it from and if you want it to be manage. Questions: Are the Xisto servers networked together through cPanel? Will xisto be offering vps service soon?
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nightfox
Nov 7 2006, 05:45 AM
QUOTE(vujsa @ Nov 6 2006, 10:43 PM)
The strain of transfering all of that data to our servers has caused a few issues to pop up. In the first place, during the transfer, in order to reduce data errors for everyone's account, the server goes into read only mode for the "ACTIVE" accounts. Believe me, this is best for all of us. We don't want new data that we thought was saved being discarded in the process. Once a set of transfers is complete, I believe that the server has to restart or at the very least, the server has to re-catelog all of the domain information for the accounts as well as other file association tasks. Now, thus far, all of these transfers have been performed at non-peak internet times and has provided irritating but generally harmless outages.
You would be correct, vujsa. See, when CPanel is moving accounts from other servers, there's too much data loss risk if everyone was permitted to continue writing to the server hard disks. Not only would files be fragmented, but lots of data (both incoming data from the other servers and yours) would potentially be lost. Plus, as new accounts are added, Apache's httpd.conf, the FTP config, the name servers and all have to be restarted causing downtime. Don't complain. Be HAPPY the server is doing this for the protection of YOUR DATA! Just wait it out!  [N]F
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saint-michael
Nov 7 2006, 01:52 PM
I agree it would need to be done over time, just to see how the current servers are handling all the info. I made mention in post on trap that with this purchase maybe we could see an increase in space maybe up 200mb of space or something. The extra money s/could cover it but that would just be a matter of time to decided all that good stuff.
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xboxrulz
Nov 7 2006, 10:19 PM
the server is back up and running. xboxrulz
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Arbitrary
Nov 8 2006, 01:11 AM
It's up and running indeed, but it still won't let me edit/upload files. Ahh well. Guess my hope to release Wordpress themes will have to wait a while.  QUOTE
Don't complain. Be HAPPY the server is doing this for the protection of YOUR DATA! Just wait it out! smile.gif
You know, I was just about to complain. But seeing as this is reason why, I guess it's not such a big deal. Sounds like a nice deal for Xisto though.
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nightfox
Nov 8 2006, 01:24 AM
QUOTE(Arbitrary @ Nov 7 2006, 08:11 PM) It's up and running indeed, but it still won't let me edit/upload files. Ahh well. Guess my hope to release Wordpress themes will have to wait a while. You know, I was just about to complain. But seeing as this is reason why, I guess it's not such a big deal. Sounds like a nice deal for Xisto though. See? Either you or someone else would have been complaining about data loss later on if it wasn't for that protection!  [N]F
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saint-michael
Nov 9 2006, 02:21 AM
Last I heard Files where still being moved over it should be complete by now, unless something came up.
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Latest Entries
vujsa
Nov 28 2006, 10:05 PM
QUOTE(daniel15 @ Nov 19 2006, 09:33 PM) Nice . They bought WebPlanetHost back in the day, didn't they? Does WHM make the accounts read only when it's transferring a backup? I didn't know that. I'm quite sure it would need to run rdnc to update the DNS zones in BIND9, and also add the new Virtual hosts into /usr/local/apache/conf/httpd.conf. Then it needs to restart Apache. Also, the backup takes quite a lot of CPU time (Unarchiving a large .tar.gz file is hard work  ) P.S I just thought I'd drop in to say Hi, I haven't been here for about 18 months Bump
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daniel15
Nov 20 2006, 02:33 AM
QUOTE OpaQue's company has aquired another hosting companies assets. That is Computing Host has bought shothost.com which means that he basically took over the hosting accounts for shothost.com. Nice . They bought WebPlanetHost back in the day, didn't they? Does WHM make the accounts read only when it's transferring a backup? I didn't know that. QUOTE Once a set of transfers is complete, I believe that the server has to restart or at the very least, the server has to re-catelog all of the domain information for the accounts as well as other file association tasks. I'm quite sure it would need to run rdnc to update the DNS zones in BIND9, and also add the new Virtual hosts into /usr/local/apache/conf/httpd.conf. Then it needs to restart Apache. Also, the backup takes quite a lot of CPU time (Unarchiving a large .tar.gz file is hard work ) P.S I just thought I'd drop in to say Hi, I haven't been here for about 18 months
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vhortex
Nov 18 2006, 07:34 PM
the host is now in readonly.. too bad i waited to upload the files and see that the uploads are all red after finishing a movie.. well i will try to upload it later and i hope it will be over..
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Vyoma
Nov 18 2006, 06:43 AM
I think it is still in effect. I was able to upload few files a bit earlier, but lately, the changes I made to my CSS were not seeming to effect and it was driving me nuts. I did not know what in the world happened to my CSS/HTML coding skills. Just before I was going nuts with Filezilla, I came here and checked up this thread - to effect saved my sanity. Thanks for noting it vujsa. At least, we are able to make changes to the database - else my blog would be stuck in a shameful state of incomplete theme. (Have set it to a default theme and am waiting for this to pass over). Why does it always have to happen when I am working on something! Murphy's Law in action! Hope it does not stay for long.
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vujsa
Nov 18 2006, 01:35 AM
QUOTE(Arbitrary @ Nov 17 2006, 07:55 PM)
Eh, the weird thing is that its still a read-only server for me. I don't know what's going on, but every time I try to upload something, I always get an error message saying it's read-only. Perhaps it stops me from uploading if I upload too many files at a time? *not sure what's going on*
Yeah, this process is still in effect from what I can tell. A feww accounts are transfered for the day, the server cleans up its configuration and reboots. This usually happens between 0000 GMT and 0500 GMT. Which is between 8:00PM EST and 1:00AM EST. But only lasts a short time. This seems to be currently effecting the server as I type! I don't think the outages will continue much longer. vujsa
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