uNiT
Jul 30 2007, 03:56 AM
| | Has anyone else been having problems with comcast modems as of lately? I've been doing tech support for roughly two years now, and one of my friends is unable to connect to his wireless d-link router. I came over and had a look at it, and everything seemed fine for the most part, except the fact that the connection wasn't working. After about half an hour of trying different methods of resetting, replugging, ect., i figured the d-link router was bad. So I brought it to my house and hooked it up with my westell modem, and it worked perfectly fine. Leaving their comcast modem the only possible cause. The modem is fairly new, and they didn't pay the extra for the warranty on it, so replacement is a last resort. I was wondering if anyone here might have found a fix for this? |
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xboxrulz
Jul 30 2007, 04:11 AM
Remember that not all cable modems work on their cable system. For example, I had a new Motorola modem that my ISP issued us and I installed it. It never worked as the modem never picked up the signal. Apparently, the Motorola modem doesn't work with the cables in my house so they gave me a Scientific Atlanta modem. My ISP is Rogers Communications Inc. xboxrulz
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DocEvilTitanium
Jul 30 2007, 05:47 AM
Recently I've been experiencing a lot of problems with Comcast. However they keep claiming that theres a problem with their "servers" down where I live, as a few of my friends have called in and complained as well. My internet goes out sometimes 5 to 6 times in an hour on a bad day, sometimes I can get through a whole day without getting kicked, some days it just does not work at all. At first we thought it was a problem with our router, so we got my Uncle to come over (he knows a lot more about computers than us) and everything worked just fine, we even tried using one of his spare routers at our house and we still receive the problem. A lot of my friends who've called in to complain have been having the same problems. After about a year of putting up with this and being told repetitively that its sever problems down here, were thinking about switching to another internet provider. Thats just for me though. I too would like an answer to fix the problem. 
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