Problem With Customer Manager - Microsoft Office 2000 Small Business Ed.

I'm having a problem when I'm on the last step on the New Database Wizard in Small Business Customer Manager. There's a message that pops up saying: QUOTE (Error Message) A general failure occured.  Close Customer Manager, then try again. Import cannot complete.  Click OK to go back to the last step of the New Database Wizard. And, yes I have tried after closing Customer Manager. Thanks, technick2

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I'm having the same problem when trying to create a new database by importing Outlook contacts data. (MS Office 2000 on XP with Windows Server network)

In addition, I get the following error when trying to import from Outlook. It will create the database but stop after importing one record, indicating, " The transaction has already been implicitely committed or aborted. You tried to commit a rollback transaction without first beginning a transaction. Import cannot complete." There is also a reference to MS Jet Database Engine.

No info I can find anywhere on the MS site or in the help section of Small Business Customer Manager.

Would appreciate any guidance.

Moundman

 

 

 

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Sorry this post does not contain an answer. I just wanted to join in on the problem. I get the same error message after trying to create a new database.
I am running Office 2000 on Windows XP. I found nothing as of yet to solve the problem but am still looking.

So far, I have downloaded every update and patch for both Office and Windows but it has not fixed the problem.

I hope that if an answer is found you guys will post it here. I will make sure to do the same.

I just started a home business and this is killing me. I hate this kind of crap where things dont work for no reason and no answers are available.

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I FOUND IT!! 3 days of cursing may be over. I jsut came across this link in another forum. I cant believe it because I have scoured the Microsoft site and got nothing. But here it is a link to the exact error. I'm not home right now so I cant test this but I hope it works.

Go here:

http://support.microsoft.com/default.aspx?...kb;en-us;891539

Good luck!

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Well it worked! How stupid is that. All that frustration caused by a simple password entry.

I didnt even have the SP3 update installed when I tried it. I just left the password block empty and the wizard created the database with no problem.

Fantastic. Hope you guys check back here.

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