Mail Is No Longer Working? - All mail is returned to sender!
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Mail Is No Longer Working? - All mail is returned to sender!

VJgamer
May 5 2005, 04:10 AM
I do not know why, but at first I just couldn't get any mail to be sent using my mail account, but now all mail is returned to the sender with the following error:

QUOTE
PERM_FAILURE: SMTP Error (state 10): 550 message to verify they are valid."

I need help immediately!!!

Reply

szupie
May 5 2005, 10:27 AM
Your mail account? You mean your own server on your astahost account? Or is it your mail account on yahoo, gmail, hotmail, etc.?
If your own mail server, sorry, I can't help you there... sad.gif
If it's one you registered somewhere, it's probably just temporary.

Reply

VJgamer
May 5 2005, 01:26 PM
My email account here with my astahost account is the account no longer working.

Reply

Rudy
May 5 2005, 03:10 PM
This could mean that your site name is not resolving. If you changed your site name it could take twenty four to forth eight hours to you new site name to propagate.

Now that is if it was working before and now isn’t after the change of the name.

Reply

VJgamer
May 5 2005, 03:19 PM
I changed my domain on Monday, but my e-mail was working yesterday morning. I doubt that this is the problem, but it is always a possibility.

Reply

capriortiz
May 5 2005, 06:51 PM
dang that suck, thats something that is very important t so many people, ya know what i mean?

that something though i haven't been having a problem with, although i've been hearing a lot about this, strange

Reply

NilsC
May 5 2005, 07:45 PM
I just took a look at your "DNS zone" I changed a CNAME record that was pointing back to your domain name, CNAME is not allowed with MX records, When I tried to setup an "A" record for mail to point back to your domain I got a "bad dotted quad" message. I'm looking into what that message means..

Nils

Reply

NilsC
May 5 2005, 08:24 PM
This is from my SMTP log outbound:
CODE
Thu 2005-05-05 16:12:26: Session 7651; child 1
Thu 2005-05-05 16:12:20: Parsing Message <c:\mdaemon\remoteq\pd50000021852.msg>
Thu 2005-05-05 16:12:20: From: nospam@<removed>.com
Thu 2005-05-05 16:12:20: To: <removed>@vjgamer.com
Thu 2005-05-05 16:12:20: Subject: Testing email
Thu 2005-05-05 16:12:20: Message-ID: <427A7EDB.3@usarecycle.com>
Thu 2005-05-05 16:12:20: MX-record resolution of [vjgamer.com] in progress (DNS Server: 64.69.100.35)...
Thu 2005-05-05 16:12:20: P=005 D=vjgamer.com TTL=(240) MX=[mail.vjgamer.com] {69.50.168.69}
Thu 2005-05-05 16:12:20: Attempting MX: P=005 D=vjgamer.com TTL=(240) MX=[mail.vjgamer.com] {69.50.168.69}
Thu 2005-05-05 16:12:20: Attempting SMTP connection to [69.50.168.69 : 25]
Thu 2005-05-05 16:12:20: Waiting for socket connection...
Thu 2005-05-05 16:12:20: Socket connection established (192.168.100.11 : 2711 -> 69.50.168.69 : 25)
Thu 2005-05-05 16:12:20: Waiting for protocol initiation...
Thu 2005-05-05 16:12:22: <-- 220-panda.unixbsd.info ESMTP Exim 4.50 #1 Thu, 05 May 2005 13:14:37 -0700
Thu 2005-05-05 16:12:22: <-- 220-We do not authorize the use of this system to transport unsolicited,
Thu 2005-05-05 16:12:22: <-- 220 and/or bulk e-mail.
Thu 2005-05-05 16:12:22: --> EHLO <removed>.com
Thu 2005-05-05 16:12:22: <-- 250-panda.unixbsd.info Hello <removed>.com [***.***.***.***]
Thu 2005-05-05 16:12:22: <-- 250-SIZE 52428800
Thu 2005-05-05 16:12:22: <-- 250-PIPELINING
Thu 2005-05-05 16:12:22: <-- 250-AUTH PLAIN LOGIN
Thu 2005-05-05 16:12:22: <-- 250-STARTTLS
Thu 2005-05-05 16:12:22: <-- 250 HELP
Thu 2005-05-05 16:12:22: --> MAIL From:<nospam@<removed>.com> SIZE=944
Thu 2005-05-05 16:12:22: <-- 250 OK
Thu 2005-05-05 16:12:22: --> RCPT To:<<removed>@vjgamer.com>
Thu 2005-05-05 16:12:23: <-- 250 Accepted
Thu 2005-05-05 16:12:23: --> DATA
Thu 2005-05-05 16:12:23: <-- 354 Enter message, ending with "." on a line by itself
Thu 2005-05-05 16:12:23: Sending <c:\mdaemon\remoteq\pd50000021852.msg> to [69.50.168.69]
Thu 2005-05-05 16:12:23: Transfer Complete.
Thu 2005-05-05 16:12:26: <-- 250 OK id=1DTmk2-0003N1-Ah
Thu 2005-05-05 16:12:26: --> QUIT
Thu 2005-05-05 16:12:26: <-- 221 panda.unixbsd.info closing connection
Thu 2005-05-05 16:12:26: SMTP session successful (Bytes in/out: 469/1055)
Thu 2005-05-05 16:12:26: ----------

So the email should have reached you smile.gif

 

 

 


Reply

VJgamer
May 6 2005, 04:29 AM
I received the e-mail in my "catch-all" account! I still cannot send any email through outlook express. This is very weird... When I log onto my email, and create a new message with NeoMail in my cpanel. It says my email account is *******@vjgamer.astahost.com??? I sent the mail to my gmail account, and that is what the address showed up as also. When I try to reply to the email I get this error:

PERM_FAILURE: DNS Error: Domain name not found

What is this?? Whenever I send something to myself I get the mail back in error!

Now when I send it from neomail to *******@vjgamer.astahost.com it works, and the message goes through successfully. This is very weird, and it would be very helpful if this problem can be fixed.

I just found that my "catch-all" adress does work. Just *****@vjgamer.com If I send a mail directly to it, It work just fine. I find this very odd. Maybe my email settings wern't changed when I got my domain name changed from vjgamer.astahost.com to just vjgamer.com?

Reply

NilsC
May 6 2005, 08:02 PM
the email address you are using to send and receive has to be created on the server. You can't just invent a email address and add it to the outlook express, the email address has to exist on the server.

I changed the setting in neomail, you have to change your settings in outlook / outlook express yourself smile.gif

I sent the email to your email on file for cPanel and I cc'd it to myself. I got the email so I hope you got it also.

Any settings you have setup in neomail etc. will not change when we change your domain name. That is a custom setting in you webmail and you should update it yourself (I did it for you smile.gif )

I can PM you a "REGEDIT4" file so you can update your registry settings for outlook express. I'm not going to post it here because the only thing missing is your password smile.gif

Nils

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