Cannot Install Adobe Photoshop Cs3

Jimmy89

May 20 2007, 01:19 AM

Hi,

I have been trying to install adobe photoshop cs3 for a little over a week now. The problem is when I'm installing at the end it says it has successfully installed shared components, but has failed to install photoshop cs3 and shared components.

This is really annoying because nothing that I have found on the internet helps. Other people have had the same problem, but thats because they have installed beta versions, which I didn't install! I have tried the CS3 clean-up tool from adobe - that doesn't help either!

The only other adobe/macromedia products that I have installed on my computer are Flash/Dreamweaver/Fireworks 8 - and acrobat reader 7.

Any help would be greatly appreciated
-jimmy

WeaponX

May 20 2007, 03:55 AM

Hi jimmy, not sure if you read this article yet, but take a look at:

http://www.adobe.com/cfusion/knowledgebase...cfm?id=kb401401

Start from around Solution #6 and see if you have tried that already.

If that doesn't work, Adobe has to come out with some fix soon because (as you found out), there are many users (if not all) with this installation issue.

Jimmy89

May 20 2007, 10:38 AM

I have checked the event viewer for errors and i found a few that say

QUOTE

Product: Adobe PDF Library Files -- Error 1335.The cabinet file 'AdobePDFL8All1.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.

Does this mean that my cd that I have is scratched and its not reading properly? Or is it something else like my computer? I have tried to install it on two computers now and both times it has come up with the same errors!

Thanks
-jimmy

HellFire121

May 20 2007, 01:18 PM

The cd could be scratched yes but there are two sides to the problem here. Physical damage to the cd and the files on the cd.
There is a possibility that whoever manufactured the cd managed to copy over a broken file and didn't bother to test it. If this is the case there is nothing you can do, there is a problem with the data ON the cd so you need to get a replacement.
If the cd is scratched simple story then just clean it

I'd say that a file is broken on the cd since you've tried it on different computers, also some cd drives can read disks that others can't. If a disk is scratched you might come across a cd drive that can read it well and one that will lock up the computer. I doubt that it will be a scratched cd issue, most cds straight from the manufacturer are perfect, if not close to being scratch free. Even if there are scratches it will still work most times.

To put it short, clean the cd. If it doesn't work it is a problem with the cd and you need to get a replacement.

-HellFire

unimatrix

May 21 2007, 04:15 AM

This must be a windows problem. I had no problems installing on either PPC or Intel based Macs. Sometimes though, you get a bad disc no matter what. I've had it happen before with a lightwave disc. It was scratched from the factory. Fortunately I was able to download and use the Dongle to activate it.

Grafitti

May 23 2007, 02:49 PM

I didn't have any problems with installing CS3 Photoshop. I had problems with Illustrator, and the solution was (eventually to reinstall windows) to hunt around in the registry for the folder that wasn't given system level access, it would get to the end and then say it failed to install. I followed all the steps to fix it, but it still kept reverting the registry to user access, so i had to format and reinstall, and after that it installed without a hitch.

yordan

May 25 2007, 01:52 PM

QUOTE(Jimmy89 @ May 20 2007, 12:38 PM)

Does this mean that my cd that I have is scratched and its not reading properly? Or is it something else like my computer?

You should try installing your CD on another computer, and see if you have the same problem.
I had this "corrupted cabinet" once, and the same CD on another computer had no problem, which means that my hard disk had bad sectors encountered when unpacking the cabinet.
Regards
Yordan

Jimmy89

May 27 2007, 07:48 AM

yeah, i have tried it on other computers and still have the same problem. I have decided to contact adobe and see if I can get a new CD off them!

Thanks for your help!
-jimmy

Grafitti

May 27 2007, 07:12 PM

Have you tried making an image of the cd, and running it virtually? I have this copy of NFS:MW where the 3rd and 4th cds will not install directly. They're damaged somewhat, but i created images of them, which took the drive quite a while of skipping and accessing, but finally it made it, and then it installed perfectly fine.

Jimmy89

May 28 2007, 07:23 AM

Thanks Grafitti, I have tried making images of the cd. There seemed to be no problem with Nero copying the disk, do it must be the files on the disk that can't be read by the computer!

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iGuest

Oct 26 2008, 08:40 PM

solution found
Cannot Install Adobe Photoshop Cs3

Make an exact copy of the cd onto your desktop.Name it for example(that was the cds original name)"ADOBE CS4" and run the install file as normally you would.Should work flawlessly

-reply by anonymous

iGuest

May 6 2008, 01:41 PM

Installing problem
Cannot Install Adobe Photoshop Cs3

When I install adobe photoshop, I get error (2) asking me to insert the cd when the cd is already in. I have been trying to do it from the last two weeks but no use. Can you please explain the procedures to install adobe photoshop cs3 & flash cs3? Thank you.

-reply by Tiny Rajan

iGuest

May 3 2008, 09:01 AM

adobe photoshop CS3
Cannot Install Adobe Photoshop Cs3

Hi
When I try to instal photoshop it comes up please insert photoshop CS3 to comtinue installation and I press ok and it just keeps coming up.
Sorry if this is a very simple thing to do but I'm not good with this stuff!

Thanks much
Anna

-reply by anna

Herbert

Mar 31 2008, 05:06 AM

I had the hardest time trying to install Photoshop CS3 and Dreamweaver CS3 on my laptop for work... I shelled out over $1000 for software which costs way too damn much and the install takes 45 minutes... and then failed. I finally managed to get Dreamweaver working, but for Photoshop, I had to revert back to Photoshop 7, which totally defeated the purpose of spending $500 on the software in the first place....

yordan

Jan 14 2008, 12:57 PM

QUOTE(rraallvv @ Jan 13 2008, 04:48 PM)

Have you tried this

http://www.adobeforums.com/webx/.3bc3ddab

Looking at adobe forum is a great idea. However, if you have a look at the answers to this post, you will see that the problem has already been solved by Astahost forum people. Downloading the last version of the software directly from Adobe was the trick. The only remaining question was the way to get some money back from adobe because of the scratched CD, I think it's hopeless. I guess the money paid to Adobe is for licencing the software, whether the software was obtained by conventional mail or by a download from Adobe server.