Apparently Unlimited Means None - Unable to Create E-mail Accounts

Mordent

Aug 27 2007, 11:34 AM

QUOTE

Email accounts: 0 / unlimited

Hence my query about unlimited being none.

Oh, and happy birthday.

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Mordent

Aug 27 2007, 12:28 PM

QUOTE(Jimmy89 @ Aug 27 2007, 01:10 PM)

Thanks!

Strange though, must be something to do with the server. Which account do you have (10 or 30 credit), cause my CPanel is coming up with
Email accounts: 1/99

10 credit, but I'm trying to upgrade to 30 credit (waiting for an admin to go have a look in the upgrade request forum).

Both have unlimited email accounts, though, so I can't see the problem. It may be because I recently moved my domain from mordent.astahost.com to mordent.co.uk, which I guess would muck it up nicely. Still, http://mordent.co.uk still takes me to my site (nothing there yet), so I don't see why emails shouldn't work.

 

 

 

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velma

Aug 27 2007, 01:18 PM

Hi,

All that I can see on your website is Hello World. Anyway how was your application activated?? I do not see any admin's approval Was there another topic with your hosting application approved by an admin.

Anyway ignore that :XD: I will have OpaQue look into this if it is not resolved ok? Please send a support ticket at support(at)astahost*com if you dot get a reply soon

Thank you for your patience

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Mordent

Aug 27 2007, 01:44 PM

QUOTE(velma @ Aug 27 2007, 02:18 PM)

Hi,

All that I can see on your website is Hello World. Anyway how was your application activated?? I do not see any admin's approval Was there another topic with your hosting application approved by an admin.

Anyway ignore that :XD: I will have OpaQue look into this if it is not resolved ok? Please send a support ticket at support(at)astahost*com if you dot get a reply soon

Thank you for your patience

Yup, that's all it says at the moment. I'm trying to get e-mail account sorted before I get going with the addition off too much software.

Anyway, my account was approved here a few days ago. Since them I've changed my domain (from mordent.astahost.com to mordent.co.uk - which I registered the same day) and requested an upgrade to the 30 credit package here. Other than that, thanks for bringing it to the attention of those who can do something about it.

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Mordent

Aug 27 2007, 05:29 PM

QUOTE(xboxrulz @ Aug 27 2007, 05:01 PM)

The 10 credits account shouldn't have unlimited email accounts last checked, so there must be something wrong with your cPanel account. I hope an admin floats to this post...

xboxrulz

Hmmm, you sure? From http://www.astahost.com/ :

Free Web Hosting Features

• NO ADS, BANNERS, POPUPS!
• Web Hosting Control Panel
• MS Frontpage WebSite Hosting
• PHP, CGI, Perl, MySQL
• ImageMagick Support
• Unlimited Email and FTP Accounts
• Fast, Free 24/7 Tech Support
• Web Site Hosting Help Forums
• 3 Web Based E-Mail Programs
• TCL, SSH
• 99.9% Uptime Guarantee

I was under the impression that both starter (10 credits) and standard (30 credits) packages received all of that, the only differences between the two being the initial cost (obviously), the amount of online storage (500MB instead of 20MB) and the monthly bandwidth (10,000MB instead of 500MB). Still, I could be wrong.

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pyost

Sep 1 2007, 08:08 AM

Glad your issue was resolved If you have any additional queries concerning this question in the future, contact a moderator to unlock this topic

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Mordent

Aug 31 2007, 09:16 PM

It was sorted in my upgrade from Starter to Standard. Admiteddly (as you said) they're at 99 or 999 or whatever, but I tend to agree with you that 99 e-mail accounts should be enough for most people.

Thanks!

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