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Replying to Need Support Urgently? Admin Absent? Read This...
Posted 08 September 2007 - 06:20 AM
but they weren't really cricitical and wanted to discuss the issue with board members at the time anyway, lucky lol.
Posted 08 September 2007 - 06:11 AM
you may remember my problem, lol.
ah well now i no and if i ever have any problems again ill just use this.
Posted 08 September 2007 - 06:05 AM
Where is my head. AstaHost is under the collective support system by Xisto. You can access general information, send support tickets and others by visiting
and follow the onscreen instruction. Please include your server name (gamma), cpanel username, your URL and detailed trouble/information so that we can help you in timely manner.
Posted 08 September 2007 - 04:38 AM
Posted 08 September 2007 - 02:22 AM
Is this stickied, or put across all sections of the board in that special part at the top? It probably should be, just to remind people so they are always aware.
Good job either way bringing this up!
Posted 07 September 2007 - 05:25 PM
But had I not been able to figure a few things out on my own, extra support would have been great... And from now on, if I am in need, I may try this first! Thank you for the important issue!
Now I am ready to get back to work, here!
Later on, everyone!
- bob -
Posted 29 March 2007 - 11:53 AM
[tab][/tab]So you need support urgently and right at this moment all the admins have gone AWOL. No one's replying to your PM's nor to your posts. Really dire situation eh ??
[tab][/tab]Not really as bad as you think - as there's a far easier way out than waiting for some godforsaken admin to drop by and fix your problem.. Here's what you need to do:
Send a mail to support_AT_astahost_DOT_com. Your mail should include:
[tab][/tab]Believe me, this is one of the fastest way out, when none of us are there. Except for rare cases and weekends your problem will be taken care of the very same day. Just make sure, you include all the required details as stated in the above list.
- Your site details (subdomain/domain)
- cPanel username & password
- Forum Profile Link
- Your current amount of credits (optional)
- And finally, the nature of your problem in as much detail as you can.
i'm newbie..and how i can do with this thing? astahost?
Posted 23 October 2006 - 06:11 AM
On Oct 15 2006!
But today is 23rd October!
But not yet got any reply! Still waiting for the reply and let us know when the problem is going to be fixed!
Posted 15 March 2006 - 10:57 PM
Now I've been waiting for two days and I'm going out of town tomorrow
Posted 15 March 2006 - 10:49 PM
though, I'm not too big on sending passwords via email unless its encrypted...