Jump to content



Welcome to AstaHost - Dear Guest , Please Register here to get Your own website. - Ask a Question / Express Opinion / Reply w/o Sign-Up!

Replying to Cant Seem To Apply


Post Options

    • Can't make it out? Click here to generate a new image

  or Cancel


Topic Summary

zenia

Posted 29 August 2011 - 09:24 AM

The site is suspended.
The website shows this message:

This Account Has Been Suspended


The picture in the first post is the default message of the website forum500.com.

Sometimes strange things happen on the internet.
And sometimes strange posts are posted on this forum.

yordan

Posted 13 May 2011 - 07:56 PM

this is a generic page, it's not your site page.
Have a look at your order status in your XistoSupport account, probably your hosting account approval is still "pending".

gerrard13100

Posted 13 May 2011 - 01:36 PM

I have ordered from Xisto, I have the domain.

I Sent them a support ticket and they changed my mistake from rap17.com to trap17.com


The problem is that I get is this page pops up and it wont let me view my website lol :

Posted Image


I have sent a support ticket to xisto, but they have not sorted the problem out and its been 24 hours.

yordan

Posted 11 May 2011 - 07:36 PM

I try to send an Application Form but when I click the link it shows :

Posted Image



I have followed the instructions and purchased a basic plan by looking at your screen shots of instructions at the other peoples completed applications.

My basic plan is now pending, they said they will send me a email soon.

.rap17.com is the sub domain type.

By the way, are you sure that you ordered from Xisto? Seems that you ordered from forum500com ?

yordan

Posted 11 May 2011 - 07:20 PM

But, my sub domain is rap17.com (there is no such host as rap17.com)

Will I be able to change this to trap17.com ?

If you need your subdomain to be "trap17.com" you should open a ticket explaining that you mistyped and want the error to be corrected.

gerrard13100

Posted 11 May 2011 - 03:51 PM

But, my sub domain is rap17.com (there is no such host as rap17.com)

Will I be able to change this to trap17.com ?

yordan

Posted 11 May 2011 - 01:05 PM

From time to time, have a look at your status.
After a reasonable wait time (let's say tomorrow) if your status is still pending, use the "submit a ticket" in the XistoSupport menu in order to submit a ticket asking if there is a problem with your hosting activation.

gerrard13100

Posted 11 May 2011 - 11:35 AM

I must of mistyped ;)

I entered my sub domain as : Hell-City.rap17.com

What will happen now ?

yordan

Posted 11 May 2011 - 08:47 AM

Sorry, not sure I fully understand the problem.
Were you saying that you were successful purchasing the basic plan and that you see not it is pending?
then, you simply have to wait until it is approved.
I hope that you mistyped and the subdomain is "trap17" and not "rap17" as you wrote in your post...
Simply wait a reasonable time, you should recieve the mentionned mail confirming the website creation.

gerrard13100

Posted 10 May 2011 - 11:21 PM

I try to send an Application Form but when I click the link it shows :

Posted Image



I have followed the instructions and purchased a basic plan by looking at your screen shots of instructions at the other peoples completed applications.

My basic plan is now pending, they said they will send me a email soon.

.rap17.com is the sub domain type.

Review the complete topic (launches new window)