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> FTP Access: Login Failure Problems, can't login
marretas
post Apr 20 2006, 07:31 PM
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i try to connect to my ftp account but without sucess. I'm using FlashFxp to access and he store all settings to connect to server. So the problem isn't ftp, user, port, or password . Help me out please.

QUOTE
Connecting to marretasfc.astahost.com -> DNS=marretasfc.astahost.com IP=64.69.46.210 PORT=21
Connected to marretasfc.astahost.com
220---------- Welcome to Pure-FTPd [TLS] ----------
220-You are user number 2 of 50 allowed.
220-Local time is now 19:32. Server port: 21.
220-IPv6 connections are also welcome on this server.
220 You will be disconnected after 15 minutes of inactivity.USER marretasfc
331 User marretasfc OK. Password required
PASS (hidden)
530 Authentication failed, sorry
Connection failed
Delaying for 120 seconds before reconnect attempt #1


This post has been edited by marretas: Apr 20 2006, 07:35 PM
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Houdini
post Apr 20 2006, 11:48 PM
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You need to use as below
QUOTE
ftp.yourdomain.astahost.com

What ever your domain is called would go into the bolded area then your username and password in the other fields.
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marretas
post Apr 21 2006, 08:22 AM
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It seems the problem isn't only that, something is rong with my host, I cant access to my website and i cant access to CPANEL of my host account. Please help me out biggrin.gif
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Houdini
post Apr 21 2006, 09:16 AM
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Provide a link to your site please!
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marretas
post Apr 21 2006, 11:34 AM
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My website links is :MarretasFc

Summary of my host problems:

Cant access to ftp account;
Cant access to Website and CPanel;


what's rong with it ?
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mastercomputers
post Apr 21 2006, 11:56 AM
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You mean when you go to your site it doesn't show up?

try this link http://64.69.46.210/~marretas/

If that link works, it's possibly DNS issue, which would be related to your ISP, but your FTP shows it resolves it properly. So maybe your password is incorrect, which sometimes can happen.

I just tested seeing if I could view your site and it showed up fine. Maybe someone has already looked at it and fixed it, or it fixed itself.



Cheers,


MC

P.S. Sorry just noticed your problem, your username is marretas not marretasfc
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marretas
post Apr 21 2006, 02:34 PM
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yep is marretas. But now i can access to ftp.

[R] Connecting to 64.69.46.210 -> IP=64.69.46.210 PORT=21 (attempt # 1)
[R] Connection failed (10061: Connection refused)
[R] Delaying for 120 seconds before reconnect attempt #2
[R] Connecting to 64.69.46.210 -> IP=64.69.46.210 PORT=21 (attempt # 2)
[R] Connection failed (10061: Connection refused)
[R] Delaying for 120 seconds before reconnect attempt #3
[
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Houdini
post Apr 21 2006, 04:40 PM
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check you username and password. If you still have your email from when your account was created make sure you are using the right password unless you changed it and if that is the case then you might have to request a password change reset for your account.
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mastercomputers
post Apr 21 2006, 11:09 PM
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QUOTE(marretas @ Apr 22 2006, 02:34 AM) *

yep is marretas. But now i can access to ftp.

[R] Connecting to 64.69.46.210 -> IP=64.69.46.210 PORT=21 (attempt # 1)
[R] Connection failed (10061: Connection refused)
[R] Delaying for 120 seconds before reconnect attempt #2
[R] Connecting to 64.69.46.210 -> IP=64.69.46.210 PORT=21 (attempt # 2)
[R] Connection failed (10061: Connection refused)
[R] Delaying for 120 seconds before reconnect attempt #3
[


Did you change your FTP software or is that a basic summary of your log.

It seems now that you're being refused to connect on this server at all now which wasn't the results that you had in the other log. The server seems to be up, so probably have to get a technician in to check this out, might be possible your multiple connections may have seemed like a hack attempt so it could have blocked your access.

If you're not connecting with your domain name, you should try that too, although the IP address should work as well.


Cheers,


MC
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marretas
post Apr 26 2006, 09:30 PM
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I have all OK. I dont have a rong username and password, i'm dont have the rong ftp address. I just dont know what to do. i've been without updating my website almost two weeks. Please, I ask AstaHost admins to do something about this issue.
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