I seem to be having problems with firefox. I try to open firefox, and XP gives me the default "firefox has encoutered an error and must be shut down..." Anyway, I tried installing the new version, and It doesn't make a difference. I uninstalled, and reinstalled it, but it still does it.

This post has been edited by microscopic^earthling: May 3 2005, 12:02 PM

you might wanna try deleting all files in c:/documents & settings/all users/application data/mozilla

application data is an invisible folder, so you might have to change the option to "show all files in "extra -> options in your explorer window.

cheers.

Yep, that and also make sure you delete the directory where FF was installed. The uninstaller might leave some stuff (like plugins) there.

Then there's the usual tip... Scan for spyware & virii.

Do you have SP2? That causes alot of errors with
"External" browsers (Browsers that do not come with Windows, Meaning all except AOL and Internet explorer). Probaly what you want to do is take SP2 out, set the browser that you run on right now as the main browser, then if you feel like you really need SP2 although I don't recommend it, you can re-download and re-install it. Then everything should work fine.

The only problem is, is that it was working fine with sp2 for over 6 months. If taking sp2 out will work, how do I do it? I'm not aware of any way you can remove a service pack.

Dear kevlar557,


My laptop is running Windows XP Pro Service Pack 2
and Mozilla Firefox 1.0.3 without problems.

Everyday, I have the virus-checker run its update process,
and the same goes for the spyware detector.

Connection to the internet is via a broadband router+switch+nat,
with imbedded solid firewall (50$ these days).

Are you certain that your machine is "clean"?

I'm just about positive that my computer is clean. I do the same as you, except I run an adware detector also. I'm just about ready to reformat my hard drive. I can't live without my firefox. I need tabs, extensions and themes.

try also to clean your cash files threwe mozilla/tools/options

i had a similar problem and i just cleaned my computer with Microsoft anit-spyware beta to delete the trojan horse that was keep changing my browser settings. if you clean your computer and make sure your default mozilla files are not tampered with you should be able to use Mozilla right away.

WHY DONT YOU JUST REINSTALL THE FIREFOX OR CONTACT THE FIREFOX SUPPORT TEAM FOR HELP.....NOT SO COMPLICATED EH....?