 Error While Activing Hosting Account - Resolved |
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 Jan 10 2008, 05:05 PM
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#1
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Member - Active Contributor  Group: [HOSTED] Posts: 78 Joined: 29-June 07 Member No.: 23,027  |
 This happen when I try to active my hosting account.. Remembering that I had an account here and was the same domain.. |
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Jan 15 2008, 10:26 AM
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#2
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Premium Member  Group: Admin Posts: 273 Joined: 10-January 06 Member No.: 10,610 |
Status: Locked
Name Servers: ns1.awardspace.com ns2.awardspace.com ns3.awardspace.com Creation date: 21 Jun 2007 11:56:55 Expiration date: 21 Jun 2008 11:56:55 I'm going to assume that you're trying to activate your AstaHost free web hosting, no ads with your existing domain name. Please state your request for help with as much detailed as possible. This is the information I get when I look up your domain name. First, you have to change your nameservers to point to: ns1.astahost.com ns2.astahost.com And the rest will fall into its place. Let me know how I can assist you further. Thank you. |
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Jan 16 2008, 02:49 AM
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#3
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Member - Active Contributor Group: [HOSTED] Posts: 78 Joined: 29-June 07 Member No.: 23,027 |
The dns was:
ns1.astahost.com ns2.astahost.com But with this problem I've searched for another hoster.. then I found awardspace.. I am using there service while astahost is unable. Well, the point is: I think the problem is on astahost server, with astahost dns named or not the problem happen.. Information that I can give you is: - Now my dns's names are defined to astahost(ns1.astahost.com/ns2.astahost.com). - I had an account times before with this same domain on astahost. - The error happens when I try to create my account with this domain(tibiatraders.com) That's it.. I hope I have helped, and I hope this problem is solved.. Thanks another time for your time BuffaloHELP. Cya |
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Jan 18 2008, 04:59 AM
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#4
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Premium Member Group: Admin Posts: 273 Joined: 10-January 06 Member No.: 10,610 |
Ah, I see that your NS has been updated to AstaHost.
Alright, so far so good. Now, use the proper page. The Process page is no longer valid. Please use AstaHost.com/manage to activate your hosting account (if you have not done so). Use your forum information to log in. I want to make sure you use the proper page to activate your hosting account before we involve OpaQue or AstaHost techs. Okay?  Thanks. |
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Jan 18 2008, 05:47 PM
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#5
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Member - Active Contributor Group: [HOSTED] Posts: 78 Joined: 29-June 07 Member No.: 23,027 |
    Can you help me now? |
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Jan 21 2008, 05:19 PM
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#6
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Premium Member Group: Admin Posts: 273 Joined: 10-January 06 Member No.: 10,610 |
Before I start the manual activation, would you send me all necessary information to activate your hosting account? I would need your forum username, password, your URL, cpanel user and password etc.
I still have to see if it's something at your end or something wrong with Manage page's script. Thanks for being so patient. OpaQue has been alerted with this topic to see if there's any possibility with script error. I'll use your information to activate your hosting, on your behalf. When I have the same error and OpaQue gives me the go ahead I will create your hosting manually and let you know the login information. Thanks! |
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Jan 21 2008, 10:02 PM
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#7
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Member - Active Contributor Group: [HOSTED] Posts: 78 Joined: 29-June 07 Member No.: 23,027 |
Informations sent by pm. Thanks again BuffaloHELP.
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Jan 23 2008, 09:16 PM
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#8
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Premium Member Group: Admin Posts: 273 Joined: 10-January 06 Member No.: 10,610 |
Impious DNS issue was resolved by OpaQue. Member is now hosting properly and received activation information.
Thank you OpaQue and especially Impious for being so patient. Topic resolved. |
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Lo-Fi Version | Time is now: 12th October 2008 - 09:53 AM |