 Can't Access Cpanel - 'login Attempt Failed' |
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 Sep 20 2007, 01:34 PM
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#1
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Premium Member  Group: [HOSTED] Posts: 392 Joined: 16-February 06 From: Kolkata, India Member No.: 11,322  |
When I Try to access the CPanel, I am greeted with the 'Login Attempt Failed' error. The default FTP account is not working either. I haven't had any modifications with my site yet, so I am not sure if someone has hacked into my account. Is there any problem with the system? I have not reset the password as I don't want to loose 10 credits over nothing. Please confirm if the problem is pertaining to my account only.
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Sep 20 2007, 03:47 PM
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#2
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the Q Group: [HOSTED] Posts: 1,053 Joined: 13-July 05 From: Lithuania, Vilnius Member No.: 7,059 |
I can say that I can connect to CPanel and my FTP account, so this is something on your end or maybe the problem was temporary and it works for you as well
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Sep 20 2007, 05:05 PM
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#3
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Premium Member Group: [HOSTED] Posts: 392 Joined: 16-February 06 From: Kolkata, India Member No.: 11,322 |
I tried to change the password, but the operation failed or so the message said. However, the new password seems to have worked as I can login to CPanel and my FTP account now.
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Sep 22 2007, 01:08 AM
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#4
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Super Member Group: [HOSTED] Posts: 696 Joined: 12-July 06 From: Ontario, Canada Member No.: 14,464 |
I am experiencing this problem as well. I have tried logging into cPanel today and found that the password was invalid. The server IMAP accounts seem to be working fine as I can receive email in Mozilla Thunderbird.
My FTP also failed to connect at this time. It was working fine yesterday and the day before so I don't know what is wrong. I haven't changed my password or any cPanel settings so I suspect that there was a forced password reset. I do not want to waste 10 credits on resetting my password so could someone please look into this problem? Thanks. |
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Sep 22 2007, 01:24 AM
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#5
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Premium Member Group: [HOSTED] Posts: 392 Joined: 16-February 06 From: Kolkata, India Member No.: 11,322 |
Since, the password change process supposedly 'failed', my credits weren't touched. I suggest you change your password unless you don't need to access the CPanel or FTP in a while.
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Sep 22 2007, 03:37 AM
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#6
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Oh come on Mrs. B!  Group: Members Posts: 648 Joined: 6-June 07 From: Tasmania, Australia Member No.: 22,422 |
my cpanel and ftp are both working fine, i dont have any problems like that except for times when it actually is down.
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