 Apparently Unlimited Means None, Unable to Create E-mail Accounts |
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 Aug 27 2007, 11:09 AM
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#1
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Advanced Member  Group: [HOSTED] Posts: 194 Joined: 30-June 07 Member No.: 23,045  |
QUOTE The e-mail account test@ mordent.co.uk with the login Sorry, you have exceeded the maximum allowed email accounts. and password test with a quota of 10 megabytes was successfully created. Somehow the big red bit (and yes, it is red on the screen) strikes me as a less than successful account creation. I've tried a good number of things (including changing the quota) and nothing's working. Interestingly, when I first created my account and had the domain mordent.astahost.com things worked absolutely fine. Any ideas on what's up with it? |
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Aug 27 2007, 11:16 AM
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#2
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Living at the Datacenter Group: [HOSTED] Posts: 696 Joined: 30-June 06 From: Australia Member No.: 14,219 |
What is CPanel reporting as the amount of email accounts that you are allowed to have? Have you exceeded that amount? Otherwise it might be a server issue and the admins might have to have a look!
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Aug 27 2007, 11:34 AM
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#3
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Advanced Member Group: [HOSTED] Posts: 194 Joined: 30-June 07 Member No.: 23,045 |
QUOTE Email accounts: 0 / unlimited Hence my query about unlimited being none.  Oh, and happy birthday. 
This post has been edited by Mordent: Aug 27 2007, 11:35 AM |
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Aug 27 2007, 12:10 PM
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#4
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Living at the Datacenter Group: [HOSTED] Posts: 696 Joined: 30-June 06 From: Australia Member No.: 14,219 |
Thanks!
Strange though, must be something to do with the server. Which account do you have (10 or 30 credit), cause my CPanel is coming up with Email accounts: 1/99 |
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Aug 27 2007, 12:28 PM
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#5
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Advanced Member Group: [HOSTED] Posts: 194 Joined: 30-June 07 Member No.: 23,045 |
QUOTE(Jimmy89 @ Aug 27 2007, 01:10 PM)  Thanks! Strange though, must be something to do with the server. Which account do you have (10 or 30 credit), cause my CPanel is coming up with Email accounts: 1/99 10 credit, but I'm trying to upgrade to 30 credit (waiting for an admin to go have a look in the upgrade request forum). Both have unlimited email accounts, though, so I can't see the problem. It may be because I recently moved my domain from mordent.astahost.com to mordent.co.uk, which I guess would muck it up nicely. Still, http://mordent.co.uk still takes me to my site (nothing there yet), so I don't see why emails shouldn't work. 
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Aug 27 2007, 01:18 PM
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#6
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Newbie [ Level 2 ]  Group: [MODERATOR] Posts: 19 Joined: 23-March 07 From: A forum known as Astahost Member No.: 21,037 |
Hi,
All that I can see on your website is Hello World. Anyway how was your application activated?? I do not see any admin's approval  Was there another topic with your hosting application approved by an admin.Anyway ignore that :XD: I will have OpaQue look into this if it is not resolved ok? Please send a support ticket at support(at)astahost*com if you dot get a reply soon Thank you for your patience
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Aug 27 2007, 01:44 PM
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#7
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Advanced Member Group: [HOSTED] Posts: 194 Joined: 30-June 07 Member No.: 23,045 |
QUOTE(velma @ Aug 27 2007, 02:18 PM) Hi, All that I can see on your website is Hello World. Anyway how was your application activated?? I do not see any admin's approval Was there another topic with your hosting application approved by an admin.Anyway ignore that :XD: I will have OpaQue look into this if it is not resolved ok? Please send a support ticket at support(at)astahost*com if you dot get a reply soon Thank you for your patience Yup, that's all it says at the moment. I'm trying to get e-mail account sorted before I get going with the addition off too much software. Anyway, my account was approved here a few days ago. Since them I've changed my domain (from mordent.astahost.com to mordent.co.uk - which I registered the same day) and requested an upgrade to the 30 credit package here. Other than that, thanks for bringing it to the attention of those who can do something about it.
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Aug 27 2007, 04:01 PM
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#8
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Colonel Panic Group: [MODERATOR] Posts: 2,626 Joined: 25-March 05 From: Toronto, Ontario, Canada Member No.: 3,233 |
The 10 credits account shouldn't have unlimited email accounts last checked, so there must be something wrong with your cPanel account. I hope an admin floats to this post...
xboxrulz |
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Aug 27 2007, 05:29 PM
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#9
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Advanced Member Group: [HOSTED] Posts: 194 Joined: 30-June 07 Member No.: 23,045 |
QUOTE(xboxrulz @ Aug 27 2007, 05:01 PM) The 10 credits account shouldn't have unlimited email accounts last checked, so there must be something wrong with your cPanel account. I hope an admin floats to this post... xboxrulz Hmmm, you sure? From http://www.astahost.com/ : Free Web Hosting Features
I was under the impression that both starter (10 credits) and standard (30 credits) packages received all of that, the only differences between the two being the initial cost (obviously), the amount of online storage (500MB instead of 20MB) and the monthly bandwidth (10,000MB instead of 500MB). Still, I could be wrong.
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Aug 27 2007, 10:44 PM
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#10
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Colonel Panic Group: [MODERATOR] Posts: 2,626 Joined: 25-March 05 From: Toronto, Ontario, Canada Member No.: 3,233 |
Nevermind, didn't catch that. Back in the day, it was different. I think we'll get an admin to look into this, if I can get their attention....
xboxrulz |
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