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> My Account Suspended Whoom To Contact?
Casanova
post Jul 5 2005, 03:18 AM
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Hello Mods and Admins please guide me That in case of suspension whoom to contact, I guess i have enough credits to run .. maybe now its around 6 and never dropped under 3 .. And nor i have broken any Tos.! The banner on site shows , Account Suspended please Contact Sales And billing Department sad.gif !

I had sent Mail to Sales@astahost.com but still No response unsure.gif

So please let me know whoom to contact huh.gif

Thanks all !
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warbird
post Jul 5 2005, 07:40 AM
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Little MechBirdie
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Are you sure they're were never under 3? Anyway if it's now 6 it should be unsuspended in a while. It always take some time to unsuspended, sometimes 10 minutes, sometimes a hour of maybe 2. Just wait and everything should be normal pretty quick if your credits are above 4.

-=jeroen=-
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Casanova
post Jul 5 2005, 08:07 AM
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yes warbird im sure it never went below 3! Since 3 days didnt went below 6 .! Dont know what's the problem sad.gif
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Trekkie101
post Jul 5 2005, 08:34 AM
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Teh Teckeh Trekkeh
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What did you have on your site?

Could you have drained all your bandwidth?
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miCRoSCoPiC^eaRt...
post Jul 5 2005, 09:29 AM
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PsYcheDeLiC dR3aMeR
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Your credits must have surely dipped below the required margin. I ran the credits cycle again and it told me your account was functioning. So once you had 9 credits - it must have come back up automatically after an hours time. The credits checking cycle runs every hour - so you have to give it that much time...
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Casanova
post Jul 5 2005, 10:05 AM
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thanks a lot for helping me.! I read the Points system and said credits shud be more than 6 ..! Didnt knew that .! Will Try keeping more credits from now.! Thanks for the help Microscipic ,warbird, and trekkie biggrin.gif

Mods Plz close this topic.! rolleyes.gif
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miCRoSCoPiC^eaRt...
post Jul 5 2005, 10:45 AM
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PsYcheDeLiC dR3aMeR
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Issue resolved. Topic closed. smile.gif
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