I have been a faithful contributor to the discussions on these boards, and yet I woke up this morning to find that where my homepage used to be is an account suspended page...any reason why this would be, considering I don't spam, add logical thoughts to discussions, and still have 5 days of credits, as far as I know?

We ran a cleanup script which checks all data and entries related to hosting.

Your account can be suspended either due to some misconfiguration or Some scripts you executed.

Don't worry, send a mail to support@astahost.com.

Mention all details related to your site, login details of forum and cpanel. Also mention the scripts that you use.

We will get it functional at the earliest. And sorry for the inconvinience.

I am also having the same problem today. I have PM to you(opaque) but got no reply so far. My almost all page are html except one php page, one advanced guest book and only one single page of blog. But still I am suspended. Is there something wrong having with astahost ????
Please tell soon what to do????

Your best bet is to do the same thing I did, Solanky, and email tech support at the email above...I think it all has to do with the cleanup script they did...probably affected all the accounts with php, is my guess.

mzwebfreak,

I have did the same thing after reading your reply. thanks for that. waiting for some action. but tell me that your site is up or not. if yes how much time it has take for your site to come up once again.

I put in the ticket at 1:45 pm their time on September 17th, and I recieved a message that it was completed at 12:01 am September 18th, so not that long at all. Everything is still there in working order...I think it only took as long as it did because 1:45 pm my time was apparently 8:45 pm their time...but, other than that 11 hours is NOT that long. I'm happy and I'm staying right here with astahost!

Thanks for your info but my site is still down after 12 hours of ticket booking. The reply I got from them was that increase your hosting credits at least 4 and your site will be up.

I have the same problem, but you have now your website again ??.. with all archives ??

Well, it could be a combination of the two, solanky...forgot that part, cuz when I ticketed them, I had like 10 days of credits. As for you, Andrwxs, yes, EVERYTHING was still there- files and all.

The same occured with me; I attempted to login to Astahost hosting account, but after I forgot my password, I reset it and checked my e-mail only to find that I had gotten an e-mail days earlier saying that my account had been suspended. Now, from last I checked, I hadn't spammed at all, and all in all, I was good with the rules. Don't get me wrong, if I did spam, someone say something do I don't regret working the points back up for another account, but I'd like to be sure that that is neccessary first. Oh, and I still had and have over 6 days of credits left.

Thank-you for your time.