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Upgrade Error, Error while upgrading hosting account |
 Oct 16 2005, 07:16 AM
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#1
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Advanced Member  Group: Members Posts: 111 Joined: 26-August 05 Member No.: 8,098  |
Got this while trying to upgrade account ..
Verfied.. Upgrading.. Connection Initilized... Secure Socket Not Found. Continuing without SSL... Authorization Succeded.. Commands Executed.. Printing out REturned DATA!. There were problems creating your account! Please Contact Administrator. And it talks about bug info but doesnt show any .. so, err. Whats goin on? |
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Nov 19 2005, 03:03 AM
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#2
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Premium Member Group: Members Posts: 209 Joined: 7-October 05 From: Đà Nẵng City - Việt Nam Member No.: 8,966 |
Why don't you include the bug-log in you post?
It usually take a long while to show the log, because Astahost use many servers to process a query. It took me up to nearly 30 minutes last time. When you get any error. You should contact astahost via support system. Send an email to support@astahost.com. Tell everything in detail. And you problem may be solved. |
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Nov 19 2005, 08:20 AM
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#3
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Binary Geek Group: Members Posts: 444 Joined: 4-November 05 From: The Digital Arena Member No.: 9,440 |
Yeap, I'd agree to pureHeart, Infact if you can sign in to your cPanel and go to support from there i suggest you do that, assuming you have your valid e-mail set on the top left of the cPanel Admin.
The support is very fast and effecient, I have had problems before and belive me, they help you out till you have your problem is resolved, or suggest an alternative, either ways you stay happy  so try out the support, i am shure you would resolve your problem faster.Regards Dhanesh |
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Nov 19 2005, 08:46 AM
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#4
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PsYcheDeLiC dR3aMeR  Group: Admin Posts: 2,242 Joined: 29-January 05 From: Nakorn Chaisri, Thailand Member No.: 2,411 myCENTs:84.36 |
Your upgrade didn't happen. You still have the same system token you received for upgrading your account. You can still go ahead and try once again to upgrade. No harm done. Sometimes the process aborts due to timeouts and it involves calling a whole bunch of shell scripts to create/upgrade your account.
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